One agreement in two parts: Mantelin's Core Terms, shared by every Mantelin product, and the Sprooster Schedule with this product's specifics.
Core Terms (Part A) version 1.0 - effective July 25, 2026
Sprooster Schedule (Part B) version 1.0 - effective July 25, 2026
Core Terms version: 1.0 · Effective date: July 25, 2026 Applies to: all products and services operated by Mantelin LLC ("Mantelin," "we," "us"), including Sprooster, HomeTabs, BleacherFund, and other Mantelin services (each a "Product").
Structure. Every Mantelin Product publishes its Terms of Service as one document in two parts. Part A is these Core Terms, identical across all Mantelin Products. Part B is that Product's Schedule, which describes the Product's service specifics in a fixed set of sections that supplement the Core Terms.
Order of precedence. A Schedule adds to and specifies these Core Terms. If a Schedule genuinely conflicts with these Core Terms, the Schedule controls for that Product, with one exception: no Schedule may weaken Section 14 (Limitation of liability) or Section 18 (Disputes). If you or your Organization has a separately signed agreement with Mantelin (such as a master services agreement or DPA), that signed agreement controls over both parts to the extent of any conflict.
Versions. Part A and Part B carry independent version numbers and effective dates, shown on each Product's terms page. A history of changes is published at sprooster.com/legal/changelog.
These terms are an agreement between Mantelin LLC, a Tennessee limited liability company, and you. You accept them by creating an account, clicking to accept, or using a Product.
If you create or administer a Workspace for an Organization, connect an Organization's directory or other systems, or otherwise use a Product on an Organization's behalf, you represent that you have authority to bind that Organization, and "you" includes the Organization. If you lack that authority, you may not use the Product on the Organization's behalf.
Capitalized terms used but not defined here have the meanings given in the Mantelin Definitions, published at sprooster.com/legal/definitions and incorporated into these terms (including "Product," "Schedule," "Organization," "Workspace," "Content," "Organization Data," and "DPA"). In addition: "Agreement" means these Core Terms plus the applicable Product Schedule and any documents they incorporate. "Early Access" means a Product or feature designated as early access, beta, preview, or similar. "Fees" means amounts payable for a Product as described in its Schedule.
You must be at least 18 years old (or the age of majority where you live) to create an account. A Product designed to serve schools or youth organizations may provide different eligibility rules in its Schedule, consistent with the children's provisions of our Privacy Policy.
You are responsible for the accuracy of your account information and the security of your credentials, and for activity under your account. An Organization's administrators control its Workspace, including who may join it, what is connected to it, and what is shared from it. Mantelin may treat instructions from a Workspace's administrators as instructions from the Organization.
Ownership. You and your Organization retain all rights in your Content and Organization Data. You grant Mantelin only the license needed to operate the Products for you: to host, process, transmit, display, and back up your Content and Organization Data to provide, secure, and support the services. That license is bounded by our Privacy Policy, including its commitments (never sold, never shared for advertising, never used to train AI models) and its processor obligations for Organization Data.
Your responsibilities. You are responsible for having the necessary rights to the Content and data you (or your Organization) provide or connect, including the right to sync information about an Organization's people. You are also responsible for the lawfulness of providing it to us.
Feedback. Feedback is voluntary. If you share suggestions or ideas about our Products, we may use them to improve our services without obligation to you. This never gives us any claim to your Content, your data, or anything of yours beyond the suggestion itself.
Mantelin owns the Products, including all software, designs, interfaces, documentation, and everything else that makes them up, along with our names, logos, and branding. These terms grant you the right to use the Products as offered; they transfer no ownership, and no rights are granted by implication.
You agree not to misuse the Products. Specifically, you will not: use a Product in violation of law or these terms; upload or sync data you lack the rights to provide; attempt to access another customer's Workspace or data; probe, scan, or test the vulnerability of the Products except as permitted below; interfere with or disrupt the services; scrape or bulk-extract data outside provided features and APIs; reverse engineer the Products except to the extent law permits notwithstanding this limit; resell or offer the Products to third parties as your own service without a written agreement with us; or use the Products to develop a competing product.
Responsible disclosure. We welcome good-faith security research. If you find a vulnerability, report it to security@sprooster.com. Do not access or attempt to access data that is not yours (test only against your own Workspace and accounts), do not degrade the service for others, and give us a reasonable opportunity to fix the issue before public disclosure. We will not pursue legal action over good-faith research conducted within these rules.
Products or features designated Early Access are offered with reduced commitments: they may be incomplete, may change materially, and may be discontinued, in each case with notice through the Product where practicable. Early Access designations appear in the Product's Schedule or in the Product itself. The protections of our Privacy Policy apply fully to Early Access use, including data-deletion timelines and the advance-notice rules for material changes affecting Organizations.
Where a Product is offered without charge (including during Early Access), we may later introduce Fees, and Schedules describe each Product's plans. We will never retroactively charge for use that occurred while a Product or feature was free. For paying Organizations, price changes take effect at the next renewal, with at least 30 days' advance notice. Fees are exclusive of taxes, which you are responsible for where applicable, excluding taxes on Mantelin's income.
Our handling of Personal Data is governed by the applicable Product's Privacy Policy (Core Privacy Terms plus that Product's privacy Schedule), which is incorporated into this Agreement, including the processor obligations for Organization Data. Where a Product offers a DPA, its privacy Schedule states how to request it.
Products may interoperate with services you or your Organization choose to connect, such as a directory, identity, calendar, or storage provider. Those services are governed by their own terms, you are responsible for your relationship with them (including the permissions you grant), and Mantelin is not responsible for their acts, omissions, or availability. Disconnecting a third-party service may limit Product features.
The Products are provided "as is" and "as available." To the maximum extent permitted by law, Mantelin disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Products will be uninterrupted, error-free, or that data will never be lost (maintain your own copies of source data you consider critical). Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
You will defend and indemnify Mantelin against third-party claims, and resulting liabilities and reasonable costs, arising from: your Content or the data you or your Organization provide or connect (including claims that you lacked the right to provide it); your violation of these terms or of law; or your misuse of the Products. We will give you prompt notice of any such claim, reasonable cooperation (at your expense), and control of the defense, provided you do not settle in a way that imposes obligations on Mantelin without our consent.
Product-IP indemnification from Mantelin is available to Organizations under a separately negotiated agreement; contact legal@sprooster.com.
To the maximum extent permitted by law: neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, even if advised of the possibility; and each party's total liability arising out of or relating to this Agreement is capped at the greater of the Fees you paid Mantelin in the 12 months before the event giving rise to liability, or US $100.
These limits do not apply to your payment obligations, to your indemnification obligations under Section 13, or to any liability that cannot be limited under applicable law. The limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose.
Suspension. We may suspend access to a Workspace or account for material violation of Section 7, for nonpayment of Fees when due, or where necessary to protect the Products or other customers. We give notice before or promptly after suspension where practicable, and we restore access once the issue is resolved.
Termination. You may stop using a Product and delete your account or Workspace at any time. Either party may terminate this Agreement for the other's material breach that remains uncured 30 days after notice. We may retire a Product with reasonable advance notice.
After termination. For 30 days after a Workspace or account is deleted or terminated, the data export described in our Privacy Policy remains available on request. After that window, deletion proceeds on the Privacy Policy's retention timeline (30 days from deletion; out of backups within 90). The following Sections survive termination: 5 (ownership), 6, 13, 14, 18, and 19, along with any other Section that by its nature survives.
We will not identify you or your Organization as a customer, or use your name or logo, without your permission.
When we make changes, we update the version number and effective date of the affected part (Core Terms or a Schedule) and record the change in the changelog.
For individual users: if a change is material, we will notify you through the Product or by email before it takes effect; continued use after the effective date means the updated terms apply.
For Organizations: we will give administrators at least 30 days' advance notice of material changes. If an Organization reasonably objects to a material change, it may terminate the affected Workspace before the change takes effect, and the post-termination export and deletion provisions apply.
Informal resolution. Before filing any formal claim, you agree to contact us at legal@sprooster.com describing the dispute, and both parties will attempt in good faith to resolve it for at least 30 days.
Governing law and venue. This Agreement is governed by the laws of the State of Tennessee, without regard to conflict-of-laws rules. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Tennessee, and both parties consent to their jurisdiction. Each party bears its own attorneys' fees and costs unless a statute providing the basis for a claim requires otherwise. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or the security of the services, without first following the informal process.
Assignment. Neither party may assign this Agreement without the other's consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets, with notice. Export and sanctions. You may not use the Products in violation of U.S. export-control or sanctions laws, and you represent you are not located in an embargoed jurisdiction or on a restricted-party list. Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices. We send notices to your account email or Workspace administrators, or through the Product. Legal notices to Mantelin go to legal@sprooster.com and 116 Agnes Rd, Ste 200, Knoxville, TN 37919. Entire agreement; severability; waiver. This Agreement is the entire agreement about the Products and supersedes prior discussions. If a provision is unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver of it. Independent parties. The parties are independent contractors; this Agreement creates no partnership, agency, or employment relationship.
Reporting infringement. Reports of claimed copyright infringement in content made available through the Products go to our designated agent: Copyright Agent, Mantelin LLC, 116 Agnes Rd, Ste 200, Knoxville, TN 37919, legal@sprooster.com. Your report must identify the work you own and the material you claim infringes it, and give your contact details. It must also state that you have a good-faith belief the use is not authorized, and state under penalty of perjury that your report is accurate and that you are the owner or are authorized to act for them.
Repeat infringers. We terminate the accounts of repeat infringers in appropriate circumstances. We record every report we act on against the account that supplied the material. An account that accumulates repeated reports loses access to the Products, together with any other account we reasonably believe the same person or Organization controls. We can also remove material or suspend an account at any point where we believe in good faith that it infringes.
Counter-notice. If we remove your material and you believe we removed it by mistake or misidentified it, send a counter-notice to the same agent. We forward it to the person who reported the material. Unless that person files a court action, we restore the material between 10 and 14 business days after we forward the counter-notice.
Misrepresentation. A person who knowingly misrepresents that material infringes, or that we removed it by mistake, is liable under Section 512(f) of the Digital Millennium Copyright Act for the resulting damages and costs.
Mantelin LLC 116 Agnes Rd, Ste 200, Knoxville, TN 37919 legal@sprooster.com
Schedule version: 1.0 · Effective date: July 25, 2026
This Schedule supplements the Mantelin Core Terms of Service (Part A) for Sprooster, the employee directory and org chart product. It uses the fixed section set T1–T8; sections that don't apply say so.
Sprooster reads an Organization's existing people directory through a connected system or an uploaded CSV. An Organization with no such system can build its chart by entering its people instead. Either way, members see an org chart and a people directory, which stays current as the source changes. Access to a Workspace is bound to the Organization's verified email domain or an explicit invitation, and administrators decide who holds admin rights.
Sprooster is sold as flat plans priced on the number of people on an Organization's chart, not per user. Every member of the Organization is included on every plan, and the plans differ only in the administrative features listed at /pricing.
| Plan | People on the chart | Monthly | Annual |
|---|---|---|---|
| Free | up to 25 people | $0 | $0 |
| Team | up to 100 people | $99 | $990 |
| Company | up to 500 people | $299 | $2,990 |
| Business | up to 1,500 people | $699 | $6,990 |
| Enterprise | more than 1,500 people | by quote | by quote |
Amounts are in US dollars.
How chart size is measured. The highest number of active people on the Organization's chart over the previous 30 days. Everyone on the chart counts, whether a connected directory sent them or an administrator entered them. We count when a directory syncs, and when somebody adds or removes a person. Someone removed from the chart stops counting that day. Someone a connected directory removes or disables stops counting at the next sync. Shared mailboxes, meeting rooms, and service accounts are not counted.
Outgrowing a plan. If an Organization's chart grows beyond its plan, we will notify its administrators and allow at least 30 days to move to a larger plan or reduce the chart. We will not disable a Workspace for exceeding its plan size during that period.
Billing. Fees are charged in advance for the billing period selected (monthly or annual) and renew automatically for successive periods until cancelled. Cancellation takes effect at the end of the paid period; we do not refund partial periods except where required by law. A plan change made during a period is prorated.
Taxes. Per Section 9 of the Core Terms, Fees are exclusive of taxes. Sales tax or VAT is calculated and added at checkout where applicable.
Payment processor. Card payments are processed by Stripe, Inc. Card details are submitted directly to Stripe; Mantelin does not receive or store them. Stripe is listed at /legal/subprocessors.
The Free plan is offered at our discretion and may be changed or withdrawn on the notice described in Section 17 of the Core Terms. Per Section 9, withdrawing it never creates a charge for use that already occurred while the Product was free.
Early Access Organizations. A Workspace created before this Schedule's effective date keeps its current access at no charge for 12 months from that date, and then moves onto the plan matching the size of its chart.
Sprooster is generally available: the Product described in T1 and the plans described in T2 carry the full commitments of the Core Terms.
We may designate an individual new feature Early Access under Section 8, in the Product itself. Where we do, that feature alone carries the reduced commitments in Section 8. It may be incomplete, may change materially, and may be withdrawn with notice through the Product where practicable. The Privacy Policy applies in full to Early Access features, including the deletion timelines and the advance-notice rules for material changes affecting Organizations.
In addition to Section 7 of the Core Terms:
Not applicable. Sprooster is a workplace product with no youth or school offering, so Section 3 of the Core Terms applies unchanged.
Administrators may connect Google Workspace (read-only, limited to
admin.directory.*.readonly scopes), Microsoft Entra ID (read-only directory sync),
SCIM provisioning, SAML single sign-on, or CSV upload. Data flows one way, into
Sprooster; we never write back to a connected directory. By connecting a system you represent
that you are authorized to grant that access, per Section 11 of the Core Terms. Disconnecting
stops the sync, deletes the stored credential, and may leave the directory in Sprooster
static or incomplete.
None beyond the Section 12 baseline. Sprooster carries no uptime or support-response commitment outside a separately signed service-level agreement. Support is available at support@sprooster.com.
Plans include different levels of support attention, described at /pricing. Those describe how we prioritize, not a guaranteed response time: a response-time commitment exists only in a signed service-level agreement.
A Data Processing Agreement is available to customer Organizations on request at privacy@sprooster.com. Master services agreements and the product-IP indemnification described in Section 13 of the Core Terms are available by negotiation. Contact legal@sprooster.com.